How To Refer To Us

Unfortunately we are currently unable to accept new referrals due to increased demand. Please check back here about our future availability.

For NDIS participants

Health professionals and organisations can refer NDIS participants at any time for either group or individual therapy by telehealth. Currently, a referral is not required under the NDIS, but sometimes health professionals and NDIS participants prefer to maintain a clear trail of health-related information. We respect the wishes of our clients in these cases and we are happy to receive such referrals. The critical thing needed for NDIS participants to access psychology services with us under the NDIS is sufficient funds allocated to the Capacity Building Supports group category (Improved Daily Living Skills). Further details can be obtained from the patient's NDIS Plan Manager, or feel free to contact us.

For Medicare clients

To obtain a rebate under Medicare psychology items (for both group and individual therapy), clients must have a referral and a Mental Health Treatment Plan from their GP, OR  a referral only from a Psychiatrist or Paediatrician. Individuals also need to be living in an eligible rural or remote area classified by the Modified Monash Model as MMM-4 to MMM-7. To check if a suburb qualifies, click on your state or territory below. If the suburb is on the list, then it qualifies for a telehealth Medicare rebate.


           ACT                    NSW                    NT                    QLD                    SA                    TAS                    VIC                    WA


More information for health professionals on Medicare referrals is available here.

Our contact information for referrals





The Snowflake Clinic

P.O. Box 988

Inverell NSW 2360

0412 575 185

(02) 3813 8087

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via Healthlink EDI:  telepsych


via Argus ID:   3024422


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Photographs by Carolyn Griffey © 2019

Providing client-centred psychological therapy for adults, teens and children The Snowflake Clinic

© The Snowflake Clinic 2020

ABN: 82 163 484 491

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